Software & Services

Optessa not only offers superior products for planning, sequencing, and scheduling, we also offer a full complement of implementation services and post-implementation services, so the products generate solutions to fit your specific requirements. The services combine high quality and professionalism with an attention to detail.

Optessa has a track record of executing well scoped implementation projects within established time and cost budgets with customers having high expectations.

Here are some of the services offered by Optessa:

DURING SYSTEM IMPLEMENTATION

  • Project management
  • Implementation business process modeling and workflow analysis
  • Application support to ensure quality of solution
  • Integration with in-house business systems
  • Integration with existing business processes
  • Installation and parallel / post-parallel testing
  • Launch support

CUSTOM SOFTWARE DEVELOPMENT

Optessa has undertaken custom software development in areas allied to the products. Typical projects include:

  • Demand derivation and consolidation
  • Sequence / schedule post processing for sales and marketing

MAINTENANCE & SUPPORT SERVICES

Optessa maintains a technical and application support team for continuing support. These services are typically offered under an annual maintenance program (AMC).

Customers under an AMC are also eligible for applicable system upgrades.

Much of the support, problem analysis and system upgrade services are efficiently delivered via the Internet.

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